Your privacy is critically important to us. At Icoolm we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Like most website operators, Icoolm collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Icoolm’s purpose in collecting non-personally identifying information is to better understand how Icoolm’s visitors use its website. From time to time, Icoolm may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Icoolm also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Icoolm does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Icoolm’s websites choose to interact with Icoolm in ways that require Icoolm to gather personally-identifying information. The amount and type of information that Icoolm gathers depends on the nature of the interaction. In each case, Icoolm collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Icoolm. Icoolm does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Icoolm may collect statistics about the behavior of visitors to its websites. For instance, Icoolm may monitor the most popular searches on the website. Icoolm may display this information publicly or provide it to others. However, Icoolm does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Icoolm discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Icoolm’s behalf or to provide services available at Icoolm’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Icoolm’s websites, you consent to the transfer of such information to them. Icoolm will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Icoolm discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Icoolm believes in good faith that disclosure is reasonably necessary to protect the property or rights of Icoolm, third parties or the public at large. If you are a registered user of a Icoolm website and have supplied your email address, Icoolm may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Icoolm and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Icoolm takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Recording of calls
Icoolm records all calls to and from the company for training purposes only.